The documentary delves into the fervent and vibrant world of "Star Trek" fans, known affectionately as Trekkies, offering an eye-opening look into the lengths to which these enthusiasts will go to express their devotion to the franchise. With an engaging blend of humor and sincerity, it captures the essence of "Star Trek" fandom, showcasing individuals from various walks of life, including a dedicated fan who wears her Starfleet uniform to her job at a Whitewater, Wisconsin, post office, codifying her belief in the series' ideals of hope and equality in her daily life. By exploring conventions, fan clubs, and even personal collections that rival museum exhibits, it reveals the profound impact that a television series can have on its audience, transforming their lives and inspiring them in myriad ways beyond mere entertainment.

Furthermore, the documentary examines the cultural and social impact of "Star Trek" through interviews with its fervent followers, as well as through conversations with some of the series' cast members, who offer their perspectives on the phenomenon. It highlights how "Star Trek" has not only fostered a tight-knit community among its fans but also spurred creativity and innovation, with many citing the series as an inspiration for pursuing careers in science, technology, and other intellectual pursuits. The film juxtaposes the often-stereotyped image of fans as obsessive geeks with the reality of a diverse and passionate community, illustrating how science fiction can influence personal identity, and how fandom can lead to meaningful, productive engagement with the world.