A teenage girl named Heather spends the summer helping her grandmother, Maude Chalmers, renovate an old Victorian house that has been converted into a bed and breakfast. The house, which was formerly a funeral home run by Maude's late husband, exudes a sense of eerie nostalgia and is located in a quiet, rural town. Heather notices that the locals are apprehensive about the house and its past. As guests arrive, they begin sharing strange rumors about the history of the funeral home and disturbing tales about guests who had mysteriously disappeared during previous visits. Nonetheless, Maude dismisses these tales as mere gossip.

As Heather becomes more involved in running the guesthouse, she experiences unsettling occurrences that make her feel uneasy about the property's ambiance. The basement seems to hold particular significance, especially after strange noises echo from its depths at night. Soon, guests begin to vanish without a trace, intensifying Heather's suspicions that the establishment's dark past is haunting its present. Tensions rise as clues about the missing guests and unsettling events mount, leading Heather to question whom she can trust, including her own family. With fear escalating and a sense of foreboding gripping the old house, Heather must confront the sinister secrets buried within its walls before it's too late.