A troubled former novice nun, Maureen, is on the brink of suicide, disillusioned with her faith and carrying the burden of a tragic past. She escapes her cloistered life, searching for meaning and ends up at a remote hotel, unaware of its dark history and the troubled mind of its owner, Norman Bates. Meanwhile, a drifter named Duane Duke stumbles upon the same hotel, looking for a quick job and a place to lay low. Both are unwittingly drawn into the complex world of Bates, who struggles with his own demons and the influence of his deceased mother.

As odd occurrences pile up and guests begin to question the safety of the hotel, Bates fights to maintain a facade of normalcy and keep his violent tendencies at bay. Maureen's presence at the hotel sparks a bizarre connection with Bates, causing him to question his sanity and the nature of his mother's influence. The arrival of a nosy reporter, aiming to uncover the truth behind the hotel's grim history, further complicates matters, setting off a chain of events that threatens to expose Bates' darkest secrets. The intertwining fates of the hotel's residents lead to a suspenseful exploration of guilt, redemption, and the thin line between sanity and madness.